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🎯 Objective
 

To make hygiene standards visible in both the kitchen and service areas, ensure daily operations are auditable, and minimise risks related to workplace accidents, customer complaints, or official inspections.
This module aims to help the business develop an effective “internal audit reflex.”

Hygiene and Operational Audit Programme

⏳ Duration: 1 Month
Total: 3 half days
(Can be converted into a monthly ongoing hygiene monitoring package if needed.)

🧭 Step-by-Step Process

✅ PHASE 1 – Spot Hygiene Inspection (Unannounced Audit – Week 1)
Scope of Work:

  • Inspection conducted without prior notice

  • Checks on kitchen surfaces, equipment cleanliness, staff hygiene, and washroom conditions

  • Evaluation of cold chain procedures (fridge temperatures, storage durations)

  • Observation of waste separation and cleaning material storage
     

📋 Sample Checklist:

  • Knives and cutting boards are colour-coded and stored separately

  • Fridge temperature logs are kept

  • Staff meet personal hygiene standards (hair, nails, uniforms)

  • Cleaning products are stored separately from food items
     

📄 Deliverables:

  • 25-Point Hygiene Checklist (sample completed version)

  • “Spot Inspection Report” (colour-coded by area)

  • Photo-based deficiency report (optional)

⏱ Estimated Time: 1 half day (£200)

🧑‍🏫 PHASE 2 – Hygiene Training & Protocol Development (Week 2)
Scope of Work:

  • HACCP-focused mini training

  • Introduction of “Critical Control Points” (e.g., cutting boards for raw vs cooked meat)

  • Documented opening and closing cleaning routines

  • Daily hygiene task chart created for staff to follow
     

📋 Sample Checklist:

  • Separate work areas exist for raw and cooked products

  • List of areas requiring daily cleaning is available

  • Handwashing frequency is monitored

  • Post-toilet procedures are written and enforced
     

📄 Deliverables:

  • Training Participation List

  • Daily/Weekly Hygiene Task Chart

  • Opening–Closing Cleaning Protocol

  • HACCP Mini Implementation Guide

⏱ Estimated Time: 1 half day (£200)

🔁 PHASE 3 – Follow-Up Audit & Closure (Week 4)
Scope of Work:

  • Assessment of how many issues from the first audit were resolved

  • Compliance score calculated based on the checklist

  • Staff transformation report prepared (hygiene awareness development)

  • Setup of an internal team responsible for monthly audits going forward
     

📋 Sample Checklist:

  • 80% of first audit deficiencies resolved

  • Daily hygiene charts are fully completed

  • Noticeable behavioural improvements among staff

  • High-risk zones (accident-prone) have been marked
     

📄 Deliverables:

  • “Before–After Hygiene Compliance Report”

  • Follow-Up Checklists

  • Compliance Score Table

  • Monthly Internal Audit Plan (optional)

⏱ Estimated Time: 1 half day (£200)

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